Erica Q.

Erica Q. is an experienced professional in operations and support management, currently serving as the Head of Support - Home Delivery at Vetcove since June 2025. Prior roles include leading global partner support initiatives at Blacklane and overseeing daily operations at HelloTech Inc., where significant improvements in team efficiency and accountability were achieved. With a strong background in developing operational strategies and managing large teams across various industries, including logistics and customer experience, Erica has consistently driven performance enhancements, as demonstrated during tenures at NEXT Trucking and Uber. Erica holds a Bachelor of Arts in Sociology with a Minor in Communications from the University of California, Davis.