Brittany Flaherty

Lead Customer Experience Coordinator at Veterinary Emergency Group

Brittany Flaherty is an accomplished professional specializing in customer experience and marketing communications, currently serving as the Lead Customer Experience Coordinator at Veterinary Emergency Group since April 2023. With a strong background in social media marketing, Brittany excelled as the Social Media Marketing Manager at Hiveclass, where a significant growth in social media presence was achieved. Previous roles included Lead Customer Experience Manager, Marketing Communications Specialist, and Store Manager, showcasing expertise in client management, cross-functional collaboration, and sales. A graduate with a Bachelor of Arts in English Language, Writing, and Literature from the Borough of Manhattan Community College, Brittany’s educational foundation is complemented by experience as a Freelance Makeup Artist and various positions in retail and customer service, emphasizing a diverse skill set and dedication to enhancing customer engagement and brand presence.

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