Nina Setia

Nina Setia is an accomplished multi-site hospital manager at Veterinary Emergency Group, responsible for strategy and operations with P&L oversight of over $25 million in the Long Island market. Previously, as a regional customer experience and operations consultant at Together We Fit, LLC, Nina partnered with diverse clients to enhance revenue and customer loyalty. Nina's entrepreneurial experience includes ownership and leadership of FemmeFitness, a full-service fitness facility, and a senior customer engagement and business consultant role at Experience Matters, providing strategic insights to healthcare organizations. With a background as Senior Director and Chief Patient Experience Officer at NYU Langone Health, Nina developed a robust patient experience program and culture, influencing leaders across multiple departments. Early career roles included directing customer experience strategies at Hackensack Meridian Health, creating comprehensive service excellence initiatives. Nina holds a Bachelor of Science in Communications from Syracuse University and a Master of Science in Marketing and Advertising from Virginia Commonwealth University.