Bradley Woolam

Director Customer Experience at Vexus Fiber

Bradley Woolam has over 20 years of work experience in customer service and technical support roles. Bradley is currently the Director of Customer Experience at Vexus Fiber since April 2020. Prior to that, they worked at Altice USA as the Manager of Technical Support from October 2018 to April 2020. At Altice USA, they were responsible for hiring, training, and developing customer support teams and overseeing customer service initiatives. Before that, Bradley was the Director of Customer Operations at Suddenlink Communications from January 2010 to October 2018, where they also had similar responsibilities. Bradley started their career at AT&T Wireless, where they held various managerial roles, including Area Manager Operations Support from January 2002 to December 2009 and Work Force Management First Line Manager from May 2000 to December 2001.

Bradley Woolam attended Texas Tech University from 1989 to 1991, where they pursued a field of study in Business Administration and Management, General. The information does not specify whether Bradley completed a degree during this period.

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Timeline

  • Director Customer Experience

    April, 2020 - present