Dilan Thevathason is an accomplished Operations Manager at VFS Global, progressing from Officer Operations in 2017 to Deputy Manager Operations through a series of promotions that reflect a strong dedication to work excellence. With experience spanning various roles in sales and operations, Dilan has successfully managed sales processes at MSE (UK) LTD & Henderson Biomedical Ltd and demonstrated brand management expertise at Lycamobile. Dilan began the professional journey in customer service and telesales, developing skills in training, promotion, and customer relations. Dilan holds a Master's degree in Business Administration from the University of Wales and additional qualifications in marketing and sales management.
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