Jennifer Graham Chittim

VP of Customer Success at Vi

Jennifer Graham Chittim has a diverse work experience spanning various industries. Jennifer is currently the VP of Customer Success at Vi since March 2023. Prior to this, they worked at Botify as the VP of Customer Experience from September 2020 to November 2022. At Botify, they were responsible for revenue retention and growth for the US customer base.

Before Botify, Jennifer worked at Wunderkind (Formerly BounceX) as the Head of Client Partnerships from April 2020 to September 2020, where they led the Strategic Account Team and managed a portfolio of enterprise customers. Jennifer also held the position of Senior Director of Client Partnerships at Wunderkind from April 2018 to April 2020. In this role, they upsold, cross-sold, and renewed contracts for enterprise accounts and negotiated complex commercial contracts with c-suite decision makers.

Jennifer started their career at Parthenon-EY, where they worked as a Consultant specializing in the private equity vertical. Jennifer managed teams and led workstreams on over 20 commercial due diligence projects. Their responsibilities included market sizing and assessment, consumer segmentation, and growth projection. Jennifer worked at Parthenon-EY from 2016 to 2018.

In 2015, Jennifer worked as a Summer Consultant at Parthenon-EY. Prior to this, they held the position of Development Manager at CISLA from June 2012 to July 2014, where they managed entertainment industry partnerships and coordinated major celebrity-driven campaigns.

Jennifer's career started at Management 360, where they worked as a Literary Manager from July 2009 to April 2012. Jennifer began in the mailroom and eventually became a manager for screenwriters and directors, representing A-list and up-and-coming talent in the industry.

Jennifer Graham Chittim completed their Master of Business Administration (MBA) at Yale School of Management from 2014 to 2016. Prior to that, they obtained a Bachelor of Arts (BA) in English Language and Literature from Harvard University. Jennifer attended Phillips Academy Andover for their high school education. Additionally, Jennifer has studied English Language and Literature/Letters at the University of Oxford, although the exact duration of their time there is not specified.

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Previous companies

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Timeline

  • VP of Customer Success

    March, 2023 - present

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