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Lisa Bitzer

Director Of Operations at Via Mobility Services

Lisa Bitzer has a diverse work experience spanning different industries. Lisa started their career in 1993 as Support Staff at Community Christian School and worked there until 1998. From 1994 to 1999, they worked as a Sales Associate at Williams Groves, a family-owned seasonal produce stand specializing in citrus. In 1999, they became a Store Manager at Entwined, a gift store and postal contract unit. In 2003, they joined Via Mobility Services as a Reservations Agent and eventually worked their way up to become the Director Of Operations, a position they currently hold since March 2019. Along the way, they have held various roles at Via Mobility Services, including Call Center Lead, Certified Transit Scheduler, Certified Transit Dispatcher, Certified Community Transit Supervisor, and Client & Business Services Manager. Lisa'sresponsibilities at Via Mobility Services have included handling call center activities, managing CSR's, dispatchers and schedulers, training staff, using Route Match software for transportation needs, and overseeing client and business services.

Lisa Bitzer attended Cape Cod Academy from 1974 to 1977. However, information regarding their degree or field of study during this period is not available.

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Timeline

  • Director Of Operations

    March, 2019 - present

  • Client & Business Services Manager

    January, 2018

  • Certified Transit Manager

    April, 2016

  • Certified Community Transit Supervisor

    July, 2008

  • Call Center Lead

    January, 2006

  • Certified Transit Scheduler

    February, 2005

  • Certified Transit Dispatcher

    January, 2004

  • Reservations Agent

    April, 2003

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