Fabiana Harumi Mori

Fabiana Harumi Mori has a diverse work experience spanning various industries and positions. Fabiana Harumi began their career as a Trainee at Fundação de Desenvolvimento da Unicamp, where they worked in the purchasing sector. Fabiana Harumi gained experience in quotation, purchase process opening, and contact with suppliers.

Fabiana Harumi then moved on to Robert Bosch Ltda. as a Trainee, where they worked in the Bosch Freios Division. Here, they gained hands-on experience in a technical role.

Fabiana then worked at Hotelaria Accor Brasil as a Hotel Receptionist, where they attended a Customer Service course and training. Fabiana Harumi was responsible for registering guest information and attending to guest requests.

Fabiana Harumi then joined the Instituto Nacional do Seguro Social (INSS) as an Administrative Assistant. After their time at INSS, they worked at SDV Brasil Ltda. as a Financial Assistant, where they handled administrative and finance tasks such as legal document development, account payments, and health plan administration.

In 2010, Fabiana started working at IBM as a Customer Support Representative, gaining expertise in contract management, auditing complex contracts, and working under high volumes and pressure.

From 2017 to 2021, they worked at Ferratum Group, initially as a Customer Support Officer for the Canadian Lending Market before moving on to the Brazilian and UK Lending Markets. Fabiana Harumi gained experience in handling customer inquiries through various channels and learning different systems.

Fabiana's most recent position is with viagogo as a Seller Support Representative and a Special Operations Representative. It is unclear when their employment with viagogo began and when their Seller Support Representative role ended. However, they are currently working as a Special Operations Representative.

Throughout their career, Fabiana has demonstrated strong customer service skills, the ability to adapt to different markets and systems, and experience managing teams and evaluating performance.

Fabiana Harumi Mori pursued their education at ESAMC from 2014 to 2015, where they completed a degree in Financial Management. No specific field of study was mentioned.