Andy Hayes

Customer experience Team Leader at Vianet Group

Andy Hayes has a diverse work experience spanning several companies and roles. Andy started their career at Integral Limited in 1996 as an Accounts Purchase Ledger Clerk and I.T Software Technician. Andy worked there until 1999. Following this, they joined ntl in 1999 as a Switch Technician and remained in this position until 2006. In 2006, Andy joined Vianet Group plc as a Customer Data Advisor and later became a Customer Experience Team Leader in June 2018. Andy currently holds this position at Vianet Group plc.

Andy Hayes attended Acklam Grange Secondary School from 1989 to 1994, but there is no information about any degrees or fields of study obtained during that time. Additionally, Andy has obtained several certifications throughout their career, including Lean organisation management techniques from NCFE in March 2023, Developing personalised BI solutions with powerBi from Teesside University in February 2021, Developing managers, emerging leaders from ILM in February 2019, and Best Companies 3 Star Accredited Manager from Best Companies in April 2021.

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Peers

Timeline

  • Customer experience Team Leader

    June, 2018 - present

  • Customer data advisor

    July, 2006

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