Ronald Monico

Patient Experience Surveyor at ViaSource Solutions

Ronald Monico is an experienced professional currently serving as an Appointment Setter at The Assurance Group since August 2023, specializing in setting appointments for Final Expense insurance and Medicare agents. Simultaneously, Ronald holds the role of Patient Experience Surveyor at both ViaSource Solutions and EngageCX, where feedback from patients is collected to enhance healthcare services. Prior experiences include positions as a Junior Recruiter at Raider Transportation LLC and as an Appointment Setter at It Works! Global and Digital Payment Systems. Ronald also worked as a Lead Generation Agent at Top Caliber Leads and Solar Media Team, generating leads in various industries including solar power and insurance. Ronald holds an Associate's degree in Computer Science from Erie Business Center, earned between 2000 and 2002.

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