Viatek Group
Tro Tufenkjian has extensive experience in service delivery and engineering, currently serving as the National Service Delivery Manager at Viatek Group since February 2016, where responsibilities include managing a team of 10 and collaborating with account managers to meet client expectations. Previously, Tro held multiple roles at Viatek Pty Ltd from July 2014 to June 2017, progressing from Systems Engineer, focusing on troubleshooting and project work, to Helpdesk Technician at DNS IT from August 2009 to June 2014. Tro holds a Bachelor of Information Systems from Australian Catholic University.
Viatek Group
Viatek is a services-based organisation delivering business solutions across all aspects of Managed Print and ITC Services. Established in 1984, Viatek is proudly Australian owned and operated. With offices across regional and metropolitan areas, our experienced, local teams are committed to providing innovative solutions to help Australian SME organisations maximise productivity and drive down costs. With a comprehensive service portfolio, extending across managed print and IT infrastructure and services, cloud solutions and unified communications, we have the power and expertise to deliver business solutions that will adapt to our customers’ changing needs. Our partnerships with global leaders such as FUJIFILM Business Innovation Australia, Microsoft, HP, WatchGuard & Access4 ensure we supply our customers with the best options, technology and services available in the market today. At the heart of Viatek is a strong team focus, a flair for innovation and a tenacious attitude. We value long term relationships with our people and customers and have a strong track record of actively supporting local community and charity events. By providing responsive, cost-effective managed print services and technology solutions, Viatek helps Australian businesses grow and transform.