Theresa B. is a seasoned professional in operations and services management, currently serving as the Regional Services and Operations Lead for North America at MVC Videra since December 2021. In this role, Theresa B. bridges communication between customer stakeholders and internal teams while overseeing North America operations, including staff hiring and logistics management. Prior experience includes roles at Reveal as Operations and Services Sr Manager and Manager of Training & Knowledge Assets, as well as project management and customer success responsibilities at Brainspace. Theresa B. has also worked at Exigo Office and Dean Foods, developing critical business analysis, training programs, and customer care procedures. Theresa B. holds an Accounting Clerk Certification from Collin College.
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