Natalie Purkis

Natalie Purkis is an experienced operations leader with a proven track record in enhancing customer service and operational efficiency across various industries. Currently serving as Head of Operations at Viewber since September 2019, Natalie previously held roles including Quality Assurance Manager and Operations Controller within the same company. Prior experience includes positions as Store Manager at Doddle Parcels, General Manager at Gala Coral Group, and Regional Manager at Cash Generator Limited, where responsibilities ranged from managing retail operations to driving sales and implementing customer service strategies. Earlier roles include coaching in a call center environment at Debt Free Direct and serving as an Overseas Representative for TUI Travel PLC. Natalie's career began at NatWest as a Call Handler, establishing a strong foundation in client relations and customer service.