Sze Lin Khaw

Sze Lin Khaw is a dedicated professional with extensive experience in software improvement, training, and documentation. Currently serving as a Solution Manager at ViewPoint Research Corporation Sdn Bhd since 2008, Sze Lin has a passion for enhancing software usability and client education. Prior roles include Training and Documentation Manager, where responsibilities encompassed client consultation, software enhancement design, and oversight of training teams. Sze Lin also led internal auditing for ISO 20000 and previously held positions at Dell Services as a Business Project Manager and Technical Support Specialist, focusing on quality assurance and customer satisfaction. Earlier experience includes being an IT Trainer at Delta Prisma Sdn Bhd, providing instruction on various software applications. Sze Lin holds a BSc in Computing and Information Systems from the University of Lincoln.