Joel Tanner

Vice President Of Customer Support at Viewpoint

Joel Tanner has an extensive work experience spanning over several years. Joel began their career in 1992 as a Product Manager at SCS Compute RIA, where they worked until 1997. Joel then joined Arthur Andersen as a Product Manager, responsible for A-Plus Tax offerings. At Arthur Andersen, they developed requirements and managed project scope, as well as created training curriculum and marketing campaigns.

In 2000, Joel joined Primus Knowledge Solutions as a Product/Dev Manager, and later transitioned to ATG/Primus as a Product Manager. In these roles, they led teams and collaborated with cross-functional teams to deliver superior messaging and product roadmaps.

Joel joined ATG in 2000 as a Product Manager for ATG Service applications. During their time at ATG, they negotiated OEM relationships, managed off-shore development and QA resources, and led product requirement gathering for three product offerings.

From 2011 to 2021, Joel worked at Dexter + Chaney, starting as a Customer Service Representative and progressing to roles such as Customer Support Manager and Director of Customer Support. Joel played a key role in managing customer support operations and ensuring customer satisfaction.

Joel'scurrent position is Vice President of Customer Support at Viewpoint, where they have been working since 2017.

Joel Tanner attended the University of South Alabama from 1982 to 1989, where they obtained a Bachelor of Science degree in Accounting. In addition to their degree, Joel also holds a certification as a Certified Public Accountant from the ASBPA. However, there is no information available regarding the specific month and year they acquired this certification.

Links

Timeline

  • Vice President Of Customer Support

    April, 2021 - present

  • Director Customer Support

    July, 2017

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