Kerie OBrien

Kerie OBrien is an accomplished professional with extensive experience in customer success and office management. Currently serving as an Enterprise Customer Success Manager at VikingCloud, Kerie oversees the management of over 5,500 firewalls and services for a major brand, significantly enhancing communication between vendors and ensuring client needs remain a priority. Previously, Kerie held the position of Client Success Manager at Merchant Businesses, where responsibilities included consulting on POS systems, troubleshooting issues, and developing a CRM system. Additional experience includes roles as Office Manager at Trellis Energy, InSeat Server at Aramark, Office Coordinator at Bradley Arant Boult Cummings LLP, and Office Administrator at Swailes & Company, Inc., demonstrating a strong background in customer service, administrative support, and operational efficiency. Kerie OBrien holds a certificate in Legal Assistant/Paralegal from Southwest Professional Institute.