Erik Smith

Technical Support Engineer at Viking Range

Erik Smith has a diverse work experience in the field of appliance sales and technical support. Erik started their career in 1992 as an Appliance Technician at Amana Refrigeration and worked there until 2000. Following that, they joined GE Appliances, a Haier Company, where they held multiple roles. From 2001 to 2016, they served as a Lead Assistance Specialist, providing technical assistance and diagnosing various appliances. In addition, they worked as an EHS Safety Manager, training technicians in preventive ergonomics and managing supplies for the Denver team. In 2016, Erik joined Viking Range, LLC as a Technical Support Engineer, and then transitioned to Lowe's Companies, Inc. in 2017, where they currently work as an Appliance Sales Specialist. Erik has demonstrated excellent communication and computer skills throughout their career.

Erik Smith's education history includes several academic achievements and certifications. Erik began their education at Cherry Creek High School from 1988 to 1991. After high school, they attended Colorado Mesa University from 1991 to 1992, where they pursued a Master of Computer Applications (MCA) degree with a focus on CAD/CADD Drafting and/or Design Technology/Technician. Subsequently, they attended Arapahoe Community College from 1992 to 1994, earning a Technical Certificate in HVAC.

Later on, Erik enrolled at Colorado State University from 2012 to 2017 and obtained a degree in Organizational Management. Erik specialized in Business Administration and Management, with a primary focus on the general aspects of the field.

In addition to their academic pursuits, Erik also holds several certifications. Erik obtained the Smith Defensive Driving certification in November 2014. In July 2011, they acquired certifications in General Environmental Awareness, Introduction Lean Six Sigma, and Six Sigma Awareness. Lastly, in January 1996, they obtained the AHAM NARDA certification Type 1.

Based on the provided information, it can be concluded that Erik Smith has a diverse educational background, with a range of qualifications in fields such as computer applications, HVAC, and business administration.

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Timeline

  • Technical Support Engineer

    August, 2016 - present