Joanne Rousseau is a customer service specialist currently serving as Chargée de clientèle at Vilogia since May 2023. Previously, Joanne was Assistante de formation at Ecole des parents et des educateurs idf from September 2022 to May 2023 and worked as Agent d’accueil at Mairie du 10ème from September 2020 to August 2022, where responsibilities included welcoming and orienting users, scheduling appointments, assisting with administrative procedures, managing emails, and organizing documents. Joanne holds a Baccalauréat des métiers de l'accueil from UTEC Marne la Vallée, obtained in July 2022.