Kristen Kampetis

Kristen Kampetis serves as the Director of CX Strategy & Operations at Vimeo, where responsibilities include overseeing the Customer Experience Operations team and developing programs, tools, and processes to support customer success throughout the customer journey. Previously, Kristen held roles at Vimeo such as Lead of Solutions & Technical Operations, managing a global team to enhance technical services during a period of significant growth, and Senior Manager of Enterprise Solutions, focusing on technical program management for B2B clients. Kristen's earlier experience includes positions at Kargo as a Senior Solutions Engineer and Sales Engineer, as well as a Business Development and Strategy Fellow at Mashable and Digital Strategy Manager at the U.S. Chamber of Commerce. Kristen holds a Master of Arts degree from New York University and a Bachelor of Business Administration from The George Washington University.