Shannon Speed

Shannon Speed currently serves as a Guest Experience Expert at Walt Disney World Swan and Dolphin since October 2023 and is also working as a Travel Agent at Vincent Magical Vacations since July 2023. Prior experience includes roles at the same resort as Group Housing Coordinator and Rooms Controller from May 2021 to July 2023, and as a Front Desk Agent at DoubleTree by Hilton earlier in 2021. Other positions held involve Front Desk Associate at Holiday Inn Express, participation in the Disney College Program, and a Barista at Starbucks. Shannon Speed holds a Bachelor's degree in Tourism, Hospitality, and Event Studies from PennWest California and has experience in hospitality, customer service, and tourism research.