Sylvie Morais

Sylvie Morais possesses extensive experience in quality management and customer satisfaction across various sectors. Currently serving as the Responsable qualité et coordination prévention et sécurité au travail at VINCI Concessions since February 2019, Sylvie supports ISO 9001 certification initiatives and coordinates the network of Prevention Managers within VINCI Airports. Prior experience includes a role as Responsable Qualité et amélioration continue at VINCI Construction France where responsibilities encompassed quality management system formalization and audit coordination, as well as a position at LeasePlan managing customer satisfaction and quality initiatives. Early career experiences involved logistics and quality assistance at Merck Lipha and roles in airport operations and travel planning with Cyprus Airways. Sylvie holds a Master 2 in Management et Qualité Globale from UVSQ Université de Versailles Saint-Quentin-en-Yvelines.