Fran Alcázar has extensive experience in customer care and support roles, currently serving as the Head of Customer Care at Vip District since June 2016, where leadership and strategic direction of a high-performing team are emphasized. Prior experience includes a position in the Entertainment Department at Fnac focused on customer support and copywriting, as well as brief roles as a Communication Employee at Foursquare and an Assistant Photographer at Entijuana Studio. Fran began a career in research as a Pollster at IMOP Insights, contributing to a campaign for AIMC. Educational qualifications include a Diplomatura en Turismo from Escuela Universitaria en Turismo EUROAULA, a Bachillerato from IES Lluís Domènech i Montaner, a B1 English certificate from Escola Oficial d'Idiomes del Maresme, and a graduation in Photography from Institut d'Estudis Fotogràfics de Catalunya (IEFC).
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