McKenna Shaw

Customer Experience Manager at VIRA Insight, LLC

McKenna Shaw is a Customer Experience Manager at VIRA Insight since June 2021. Prior to this role, McKenna held positions such as Senior Sales Operations Analyst and Marketing and Sales Analyst at the same company. Before joining VIRA Insight, McKenna worked at IPro Media where McKenna was an Account Executive from December 2014 to June 2021. With a Bachelor of Fine Arts degree and a minor in Advertising & Marketing from Stephen F. Austin State University, McKenna has demonstrated expertise in managing new logo accounts and retaining existing customers in the Telecommunications and IT Services industry. McKenna's skills include business development, lead generation, data entry, full account management, and project coordination in B2B sales.

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Timeline

  • Customer Experience Manager

    April 1, 2024 - present

  • Senior Sales Operations Analyst

    December, 2022

  • Marketing And Sales Analyst

    June, 2021