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Matt Webster

Customer Journey Lead at Virgin Atlantic

Matt Webster is a Customer Journey Lead at Virgin Atlantic with a strong focus on enhancing customer experiences through data-driven insights and innovation. With a background in procurement and supply chain management at companies like BBC and Unilever, Matt brings a wealth of experience to their role. Matt holds a Bachelor of Arts degree in International Business with Spanish & German from the University of Derby.

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Timeline

  • Customer Journey Lead

    November, 2018 - present

  • Senior Customer Experience Manager

    April, 2016

  • Head Of Technology & Outsourcing Procurement

    July, 2010

  • Marketing, Sales & BPO Category Manager - Procurement

    April, 2007

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