Christopher Nichol

Christopher Nichol is a seasoned professional in the telecommunications sector, currently serving as a Senior Escalation Lead at Virgin Media Business since January 2022. In this role, Christopher manages high-level escalations for a range of clients, from small and medium businesses to large enterprises and public sector organizations. Prior to this position, Christopher held various roles at Virgin Media from February 2011 to June 2017, including Senior DRO Coordinator and Order Manager, responsible for delivering complex circuits and overseeing the complete order lifecycle. Christopher’s career began as a Security Engineer at Chubb Fire & Security from November 2004 to October 2009, where installation of security systems and customer interaction were key responsibilities. Christopher's educational background includes studies at Motherwell College and Taylor High School.