Ciara Fitzgerald

Ciara Fitzgerald is an experienced Fraud & Revenue Assurance Analyst currently working at Virgin Media Ireland since September 2014. Responsibilities include updating the risk register for the MVNO product, producing policies, implementing fraud management systems, and developing Qlikview dashboards to address revenue leakage. Prior to this role, Ciara held positions as a Fraud Analyst at Gilt.com, focusing on identifying and investigating fraudulent transactions, and at Telefonica | O2 Ireland, where duties included minimizing fraud exposure and managing risk associated with Direct Debit accounts. Ciara holds a Six Sigma Green Belt in Lean in Continuous Flow Processes from the University of Limerick, earned between 2018 and 2019.