John Brocklebank

John Brocklebank has extensive experience in technical support and engineering within the telecommunications sector, currently serving as a Core Optical Engineer at Virgin Media Ireland since 2016. Previous roles include B2B IP/Optic Engineer and Technical Support Manager at Virgin Media Business from 2017 to 2021, where responsibilities encompassed Tier 2 Technical Support and fault ticket management for various customer segments. John also worked at UPC Business Ireland in various capacities from 2010 to 2021, including Technical Support Manager and Business Services Executive. Education was completed at Chanel College Dublin from 1997 to 2003.