Tony Boland

Tony Boland is an experienced professional with a diverse background in customer service and technical support, currently serving as Service Assurance Development Lead at Virgin Media Ireland since June 2013. Tony has held various roles within the company, focusing on customer escalation resolution, troubleshooting mobile and digital television services, and achieving sales targets. Prior experience includes serving as Lead Producer at FreelanceDigitalDesign, where technical and aesthetic design solutions were developed, as well as web administration for the Red Ribbon Project. Tony has also worked in sales roles at Three Ireland and Tesco Mobile, enhancing customer engagement and service efficiency. Education includes a Fetac Level 5 in Website Design and a higher certification in IT and Programming from Limerick Institute of Technology.