Thomas Guy

Thomas Guy is an experienced financial professional with a strong background in customer service and quality assurance within the banking sector. Currently serving as a Quality Assurance Analyst at Virginia Credit Union since November 2016, Thomas has previously held several roles including Contact Center Supervisor, Lending Advisor, and Account Consultant II. Prior experience at BB&T from November 2015 to October 2016 included positions as Branch Banker III and Teller, focusing on account management and transaction processing. Earlier experience at Susquehanna Bank as a Customer Service Representative involved handling cash transactions and enhancing customer satisfaction. Thomas holds a Bachelor’s Degree in Finance from the University of Maryland Global Campus, earned between 2013 and 2016, and attended Carroll Community College from 2011 to 2013.