Adil Dittmer

Adil Dittmer is an accomplished professional with a diverse background in customer success and content editing. Currently serving as a Content Editor on the founding team at Success in Black since 2022, Adil focuses on promoting Diversity, Equity, and Inclusion within the customer success community. Adil's expertise extends to refereeing NCAA Women's Basketball and holding the position of Head of Customer Success at TestBox from October 2023 to September 2024, providing personalized, AI-generated product demos. Previous roles include Director and Senior Manager of Customer Success at Tropic, a founding fellow in Customer Success at On Deck, and an Account Manager at Signal Vine, where Adil achieved significant net revenue retention milestones. Adil's early career included positions in account development and change management, underpinned by a Bachelor of Arts in Political Science from Virginia Tech.