Sebastian Johansson

Sebastian Johansson is an experienced Customer Success Manager currently at Virta Ltd since May 2022, previously serving as a Senior Customer Success Manager at NTT Ltd. and Arkadin. With a strong background in customer retention and satisfaction, Sebastian has led post-sales efforts including customer onboarding and user adoption, while also managing teams such as Service Assurance Managers and Customer Operations at Arkadin. Additionally, Sebastian has extensive technical support experience from Teleperformance Nordic, providing high-level customer service across various technical issues for Apple's product line. Sebastian holds a degree from Stockholm University and is furthering education through the MEDDIC Academy, specializing in Advanced MEDDPICC.