Gagandeep Kaur

Service Desk Engineer Level 2 at Virtuelle Group

Gagandeep Kaur is a skilled IT professional currently serving as a Service Desk Engineer Level 2 at Virtuelle Group since September 2023, where responsibilities include troubleshooting and repairing computers, mobile devices, and peripherals, as well as deploying new configurations for end-users. Prior experience includes roles as an IT Service Desk Analyst at Seven Network from January 2022 to August 2023, and as an Associate in Workforce Management for Woolworths Group at Hexaware Technologies from January 2021 to January 2022, focusing on customer service and client relationships. Gagandeep began a career in customer service as a Customer Service Representative at Coles from July 2019 to August 2020 and served as an MIS Executive at Vodafone Essar Corelogistics in India in 2011. Gagandeep holds a Bachelor's degree in Computer Science from the University of Jammu, completed in 2010.

Location

Sydney, Australia

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Virtuelle Group

Virtuelle Group was founded so that organisations could spend less time worrying about IT and more time generating revenue. As a trusted partner to organisations across various industries, we’ve enabled our clients to: ✓ Manage risk and enhance security posture ✓ Maximise ROI on IT investments through certified expertise ✓ Solve complex IT problems including BYOD and remote work challenges ✓ Unlock the power of data for growth ✓ Improve efficiency and effectiveness At Virtuelle Group, we are passionate about finding solutions that make things better, faster and easier. We enjoy analysing processes and problems and designing simple solutions that directly address your challenges. We understand there is no one-size-fits-all approach to quality IT services and support. This is why we always take the time to understand your business, objectives, market and operating environment before making any recommendations. Working with us is easy. We offer a single point of contact and straightforward engagement processes for all our clients. To learn more about what we do and how we help our clients, please visit our website.


Headquarters

Rhodes, Australia

Employees

11-50

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