Diana Mtombeni is an accomplished professional with extensive experience in customer success and management within the fintech and airline industries. Currently serving as Senior Manager of Fintech Activation at Visa since January 2024, Diana previously held the position of Manager of Customer Success at Eye-C from April 2023 to October 2023. Prior to that, Diana was with MFS Africa from February 2018 to January 2023, progressing from Regional VP of Customer Success to Senior Account Manager and Client Services Manager. Diana's career includes valuable experiences at Cathay Pacific Airways as Regional Sales Supervisor for Africa and Qatar Airways as Sales Executive for Offline Southern Africa. In terms of education, Diana holds an MBA from the Gordon Institute of Business Science, along with a Postgraduate Degree and a Programme for Management Development from the same institution, as well as a Bachelor of Commerce in Marketing from the University of South Africa.