Jey Bala is a seasoned professional in technical support and system management, currently serving as a Senior Consultant at Visa since September 2017. Previously, Jey held the position of Lead System Support Specialist at Exchange Communications (UK) Ltd from January 2008 to August 2017, and Telecomms Support Specialist at J Sainsbury's Business Center from June 2005 to December 2008. Jey started the career as a Voice Network Administrator at First National Bank from April 2001 to May 2005. Jey is skilled in providing support and maintenance for Mitel, Aspect Call Centre, and Avaya 8700 Media systems, and has experience in setting up new call centers. Jey holds a BSc Hons degree from King's College London, completed in 1998, and has studied at Stanmore College and St. Patrick's College.
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