Shahrin Azrul

Shahrin Azrul is an experienced IT professional specializing in systems application analysis and technical support, currently serving as an Associate Systems Application Analyst at Visa since November 2023. Prior to this role, Shahrin worked at Xtremax where responsibilities included triaging customer support requests, managing SSL certificate generation, and optimizing ticketing workflows in Jira. Previous experience includes a position as a Desktop Engineer Level 1 at NCS Group, providing on-site troubleshooting and system patching, and a Video Production Assistant role at btcn Asia, focusing on video content production and audio management. Shahrin's education includes a Specialist Diploma in Cloud Architecting and Management from Republic Polytechnic and a Diploma in Sonic Arts from the same institution.