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Elio Rosales

GCC Senor Call Center Operations Manager At Visa at Visa

Elio Rosales is an experienced professional in the customer service and business development sectors, currently serving as the GCC Senior Call Center Operations Manager at Visa since January 2015, after previously holding the position of Visa GCC Business Development Manager. Prior to this role, Elio gained significant experience at Interval International from February 2004 to January 2015, where responsibilities included managing a team of 15 agents and implementing process improvements to exceed departmental sales goals. Early career experience includes roles in the Promotable Training Program at Interval International and as a Liaison in Purchasing and Accounts Receivable at Carnival Cruise Lines, where initiatives led to substantial cost savings for the company. Elio holds a Bachelor's degree in Business Administration from St. Thomas University and completed high school at St. Brendan.

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Visa

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Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, gift cards, and debit cards. Visa does not issue cards, extend credit or set rates and fees for consumers; rather, Visa provides financial institutions with Visa-branded payment products that they then use to offer credit, debit, prepaid and cash-access programs to their customers.