Elisa Burt is an experienced payments leader with expertise in operations, client management, and B2B strategy and transformation. Currently serving as Vice President of Client Resolution at Visa, Elisa focuses on driving operational excellence and enhancing client satisfaction through strategic process automation and collaboration. With over 12 years of experience in the payments industry, Elisa has previously held various leadership roles at American Express, where they managed significant client portfolios and led initiatives that optimized service delivery and improved client retention. Elisa earned a Bachelor of Arts in Business, Management, Marketing, and Related Support Services from Johnson and Wales University.
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