Majo Gianan is a seasoned professional with over two decades of experience in Workforce Management, specializing in areas such as Real Time Management, Scheduling, and Financial Optimization. Majo held various leadership roles including Director of Global Workforce Management at Alorica and currently serves as Workforce Director - Client Care Operations at Visa. Majo's career also includes significant positions such as Reporting Manager at Qinteraction and Process Improvement Manager at TeleTech. Majo earned a degree in Communication Arts from the College of the Holy Spirit in 2000.
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