Margarito Morales is a Senior Manager of Workforce Management & Global Business Operations at VISA, specializing in organizational change and process improvement. With extensive experience in retail, technology, and e-commerce, Margarito has developed skills in forecasting, statistical data analysis, and team building. Prior to VISA, Margarito worked at Apple, where they managed workforce management for contact centers globally and improved team performance metrics. Margarito previously served as an Account Manager at JourneyEd, facilitating sales for educational technology. They hold a Bachelor’s Degree in Business Management from Colorado State University, where they graduated with a GPA of 3.8.
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