Visa
Shigenori Suzuki is an accomplished professional with extensive experience in customer success and data analysis, currently serving as Director of Client Services at Visa since July 2025. Prior to this role, Shigenori was Senior Customer Success Manager at Recorded Future and Enterprise Customer Success Manager at CircleCI, where responsibilities included maintaining contract renewals for Japanese clients and monitoring usage trends to mitigate renewal risks. Shigenori’s career also includes significant positions at App Annie, Zynga, and Nielsen, focusing on customer support, data analysis, and revenue management. Shigenori's foundational career in web analytics and SEO began at an SEO consulting firm and an internet marketing company, enhancing expertise in digital marketing and data strategies. Shigenori holds a degree from Waseda University.
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Visa
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Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, gift cards, and debit cards. Visa does not issue cards, extend credit or set rates and fees for consumers; rather, Visa provides financial institutions with Visa-branded payment products that they then use to offer credit, debit, prepaid and cash-access programs to their customers.