Jillanne Emack

Jillanne Emack, BSHA, COT, is an experienced healthcare professional specializing in ophthalmology and patient navigation. Currently a Patient Navigator at Navigate Patient Solutions since 2022, Jillanne educates patients about cataract surgery and vision correction options. Alongside this role, Jillanne serves as a Patient Navigator at Vision Loss Rehabilitation Canada and a Low Vision Specialist at CNIB since March 2019. Prior experience includes working as a Lead Ophthalmic Technician at Northwest Eye, where responsibilities included refractometry, surgical testing, and minor surgery assistance. Jillanne also held the position of Clinic Operations Manager at Northwest Eye, overseeing a team of 39 staff members and demonstrating proficiency in electronic medical records and communication. Early in the career, Jillanne worked as a Realtor at Coldwell Banker Vision, specializing in residential real estate. Education includes a Bachelor of Science in Health Care Administration from the University of Phoenix.