Courtney Schoultz is a Senior Business Analyst at VSP Vision since November 2022, with a solid background in performance analysis and customer service roles at T-Mobile from February 2011 to September 2022. Throughout the T-Mobile tenure, notable positions included Business Support Analyst, Customer Service Coach, and Retention Specialist, where responsibilities encompassed report generation, performance improvement initiatives, and team leadership. Prior military experience as a Military Police in the United States Army Reserve from February 2010 to February 2018 adds to the diverse skill set. Educational qualifications include a current pursuit of a Doctor of Philosophy in Innovation and Entrepreneurship at The University of Arizona Global Campus, an MBA in Organizational Leadership from Ashford University, and a Bachelor's degree in Management from Augusta University.
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