Justin Lee is an experienced Support Manager and Service Delivery Manager at Vista, where responsibilities include mentoring a team of 12 consultants, managing workloads, defining key performance metrics, and improving internal processes in collaboration with the VP of Operations. Justin has successfully led large, high-risk projects across multiple regions and served as a primary contact for upper-level client relationships. Previous roles include leading a team of implementation consultants and serving as a Junior UX Researcher at Delimonster, where contributions involved wireframing and user testing. Justin holds a Bachelor’s Degree in Cognitive Science from the University of Southern California.
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