Alex Newport

Alex Newport has a diverse work experience spanning several companies and roles. Starting with their most recent role at VistaJet as an Enterprise Applications Team Lead, Alex led a team of engineers and focused on optimizing the performance, stability, and security of enterprise applications and infrastructure. Alex also managed and supported Office 365 applications.

Prior to VistaJet, Alex worked at Entain as an End User Support Team Leader. In this role, they managed a team of IT support engineers and ensured high-quality support services across multiple locations. Alex also worked with other teams to meet new starter and leaver requests, managed customer expectations during major problems and outages, and maintained relationships with internal and external service delivery teams.

Alex's previous experience includes roles at Inphi Corporation as an IT Manager and IT Systems Engineer, at Infinity SDC as an Enterprise IT Engineer, at De Montfort University as a Team Leader in Audio Visual Services, and at Barclays in various IT roles, including Desktop Service Manager, IT Service Manager, and IT Service Delivery Analyst.

With their extensive experience in team leadership, support services, and IT management, Alex has developed strong skills in mentorship, strategic planning, customer communication, and relationship management.

Alex Newport completed a BSc degree in Computing (Software Engineering) from the University of Northampton from 2001 to 2004. Additionally, they obtained several certifications including MCSA: Windows Server 2016 - Certified 2021 from Microsoft in January 2021, Microsoft 365 Certified: Modern Desktop Administrator Associate from Microsoft in November 2020, ServiceNow Administrator from ServiceNow in September 2019, MCSA: Windows 7 from Microsoft in April 2013, ITIL Foundation v3 from AXELOS Global Best Practice in June 2010, and Microsoft Certified Desktop Support Technician: Windows XP from Microsoft in May 2007.