Kay Ziegenhagen

Kay Ziegenhagen has a diverse work experience in the aviation industry. They began their career as a Line Technician at Rare Aircraft, where they performed various duties related to general aviation aircraft operations. They then worked as a Ropes Course Facilitator at Camp Pine Rock, facilitating group activities and providing leadership in challenging situations.

Afterwards, Kay worked at Embry-Riddle Aeronautical University, where they served as a De-Ice Supervisor, ensuring aircraft de-icing procedures were followed safely. They also held the roles of Resident Assistant, responsible for promoting a clean and healthy on-campus living environment, and Summer Programs Coordinator Administrative Assistant, managing paperwork and administrative tasks for seasonal education programs.

Kay then joined Evergreen International Airlines as a Rotable Analyst, analyzing aircraft rotable and expendable parts to ensure the smooth operation of the airline. They also coordinated major aircraft engine overhauls.

At Lockheed Martin Information Technology, Kay worked as a Flight Service Specialist, specializing in pilot weather briefings and flight planning assistance. They interpreted and issued Notices to Airmen (NOTAM) while coordinating with the customer and the US NOTAM Office.

After that, Kay became an Operations Officer at the Federal Aviation Administration, where they coordinated and notified relevant parties in the event of aircraft incidents/accidents. They also supported administrative and clerical activities related to national airspace system events and agency facility security. Additionally, they served as a Flight Service Specialist, providing flight planning assistance and interpreting NOTAM.

Kay then worked at Prescott Rocks & Rec as an Owner, overseeing various small business startup tasks and assisting in the design and construction of climbing walls and structures.

Following this, Kay joined Truckee Tahoe Airport District as an Airport Operations Specialist, responsible for managing airfield operations, providing customer service, and snow removal.

Currently, Kay is employed at VistaJet as a Flight Support Agent. Their responsibilities include arranging ground handling services, liaising with external providers, requesting overflight and landing permits, and providing accurate flight information.

Overall, Kay Ziegenhagen has gained extensive experience in various aspects of the aviation industry, including operations, customer service, administration, and coordination.

Kay Ziegenhagen has a Master's degree in Aviation Human Factors from Embry-Riddle Aeronautical University-Worldwide, which they obtained from 2009 to 2010. Kay also has a Bachelor of Science (BS) in Aeronautics from Embry-Riddle Aeronautical University-Prescott, which they earned from 2004 to 2007. Additionally, they have a Bachelor of Science (BS) in Aeronautics/Aviation/Aerospace Science and Technology, General from Embry-Riddle Aeronautical University, which they also received from 2004 to 2007.

In terms of certifications, Kay obtained a Ropes Rescue Operator certification and a Ropes Rescue Technician certification from Rescue 3 International in June 2019. Kay also holds a Wilderness First Responder certification from Yavapai College, obtained in May 2018. Additionally, they have a Canine Handler and Health Care certification from Yavapai College, earned in May 2016. Finally, Kay obtained a 200-hour Yoga Instructor Certification from Yoga Alliance in May 2015.