Strategic Account Manager (us Or Canada)

Operations · Full-time · Piedmont, Italy

Job description

VistaVu Solutions is an employee-owned tech company on a high growth curve. We deliver full-lifecycle ERP implementations, transformation projects, and responsive support through our partnerships through which we offer S/4HANA Cloud via RISE, and GROW with SAP offerings, SAP Business One, SAP Business ByDesign, Boomi, and Amazon Web Services to mid-market companies in a broad range of industries primarily within the United States. Our industry-specific expertise, product extensions, and award-winning services help our customers RUN GREAT! 

It’s our people that make VistaVu unique and different from other technology solution providers. We are smart, determined, and not afraid to try new things. We advocate for our customers and earn their trust by understanding their business, using proven processes to serve their needs, and delivering a high return on investment. Our core values shape our culture, define our character, and guide how to make decisions across every level of our organization.

Core Values

  • Results: You want to work in a company based on meritocracy where your results determine your trajectory (not time served).
  • Trust: When your manager gives you something you use your critical thinking and proactive mindset to find a way to get it done and done well.
  • User Experience: You appreciate what good customer experience looks like and are driven to consistently go above and beyond for the customer.
  • Embrace Change: You thrive within a dynamic and evolving organization.
  • Growth: You are consistently investing in and upgrading your skills and experiences.
  • Gratitude: You want to feel appreciated, and you look to say thank you loudly and often to others on the team.

The Opportunity

VistaVu is looking for a driven and seasoned sales-driven account manager who can spot opportunities easily through existing client engagement and has a track record of building lasting relationships with clients. The successful candidate will report to the Vice President of Strategic Client Solutions and will be responsible for advising on and fostering opportunities to sell the migration of SAP ByDesign/SAP Business One to S/4HANA Cloud, BTP, and ECC. You will manage the sales and account relationship for select Core Clients.

How do you know you are a fit? 

  • You are a self-starter and results-driven.
  • You are very consistent in your delivery approach.
  • You can adapt easily to changing markets.
  • You are a value creator.
  • You have an excellent understanding of the sales process.
  • You are very organized and resilient.
  • You are professional, confident, and determined.
  • You have excellent creative thinking abilities and are client-focused.
  • You are a team-oriented individual.
  • You have a strong winning mindset.

What will you be doing? 

Sales Pipeline Development

  • Identify and pursue new business opportunities through existing client engagement. This includes nurturing VistaVu’s relationship with clients.
  • Build and maintain relationships with key decision-makers, influencers, and clients to manage and assist the sales team by ensuring existing clients get engaged.
  • Sell our ByDesign/Business One to S/4HANA Cloud package offering.

Sales Cycles

  • Take ownership of the sales process from initial contact to contract negotiation and closure. This includes leveraging other employees with the required skill sets to complete sales tasks.
  • Conduct thorough needs assessments and solution presentations to prospects, demonstrating the value and benefits of our S/4HANA Cloud Public & Private and BTP solutions. This includes completing the Digital Discovery Assessment tool as required and registering leads in the SAP Partner Portal.
  • Collaborate with internal teams, including solution architects and implementation consultants, to develop customized client proposals and solutions that meet client requirements.
  • Follow and sell our package offering unless otherwise approved.

Pipeline Reporting and Analysis

  • Track and analyze sales pipeline metrics, including lead generation, conversion rates, and revenue projections.

  • Provide regular reports and updates on pipeline statistics, sales activities, and revenue forecasts to each business unit leader and the executive team.

  • Identify market trends, opportunities, and challenges and make strategic recommendations to enhance sales effectiveness.

What experience do you need? 

  • Bachelor’s degree or equivalent in Business Management, Accounting, Marketing, Economics, or other related disciplines.
  • A minimum of six (6) to eight (8) years of experience in sales within the ERP industry.
  • Experienced and exposed to SAP ERP (Enterprise Resource Planning) systems.
  • Familiar with SAP modules, functionalities, and integration capabilities.
  • Understands how SAP ERP solutions can address business needs and drive operational efficiencies.
  • Strong understanding of the sales process, from lead generation to deal closure.
  • Must have exceptional communication and interpersonal skills, with the ability to build rapport and credibility with existing clients and internal stakeholders.
  • Self-motivated and results-oriented, with a strong drive to achieve and exceed sales targets.
  • Must have a good understanding of our company's sales processes, methodologies, and best practices.
  • Adapts and follows established sales processes to navigate and close deals effectively.
  • Collaborates with cross-functional teams to align sales activities with overall business objectives.
  • Demonstrates a sense of urgency and proactively identifies key qualifying factors in the sales process.
  • Exhibits good persuasion and negotiation skills to overcome objections and secure commitments.
  • Meticulous and pays attention to detail in all aspects of work, including documentation, contracts, and customer requirements.
  • Conducts thorough research and analysis to gather relevant information for decision-making.
  • Demonstrates innovative and out-of-the-box thinking to approach sales challenges and generate unique solutions.
  • Identify creative opportunities to position products or services in the market and differentiate them from competitors.
  • Analyzes complex situations, identifies underlying issues, and develops effective solutions.
  • Applies critical thinking and problem-solving skills to overcome obstacles and achieve sales objectives.
  • Demonstrates resilience and adaptability when faced with unexpected challenges or setbacks.
  • Has strong communication skills – can make complex topics easy to understand:
  • Communicates concisely, and effectively, tailoring the message to the audience's level of understanding.
  • Able to simplify complex technical concepts or product features to ensure customer comprehension.
  • Actively listens and asks relevant questions to gather information and ensure effective communication.

What’s in it for you? 

  • Work with one of the top SAP partners in North America in an area that is pivotal to our success.
  • Ownership through our Employee Share Option Program where you will have an integral role of influencing and contributing to the company's success.
  • Competitive remuneration
    • Flexible Health and wellness spending account.
    • Bonus program.
    • STD, LTD, Life and Critical Illness benefit program.
  • Work with great people in an environment where we live our core values.
  • Growth as we provide you with challenges and opportunities to advance your career development and training.

At VistaVu Solutions, we are an equal-opportunity employer committed to an inclusive and equitable workplace that values, represents and supports the communities in which we work and live. We welcome people from all backgrounds, ethnicities, cultures, and experiences and are committed to maintaining a respectful work environment that also supports the diverse needs of our employees. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.  We encourage applications from all individuals including those who are Indigenous, members of visible minority groups, of varied abilities, persons of any sexual orientation or gender identity and expression, as well as with any other dimension of diversity.

VistaVu will make reasonable accommodations for qualified applicants who would require accommodation in applying for this role or throughout our hiring process unless undue hardship would result. Any applicant who requires accommodation should contact VistaVu's hiring team at careers@vistavusolutions.com.

 The applicant should advise VistaVu what accommodations they need to participate in the process.