Operations · Full-time · London, United Kingdom
About us
Visual Data put some of the world’s favourite TV shows and films in front of audiences – on every continent and on every screen.
We deliver thousands of hours of premium content to platforms and broadcasters on behalf of international distributors and content owners.
We combine fantastic people and the latest technology to ensure we get it right every time.
About the Digital Team
Our digital department is responsible for all aspects of Broadcast and VOD mastering, conforming, and delivery into top tier international platforms and broadcasters.
The team prepares and manipulates the content to adhere to various specifications. These includes established Home Entertainment and Broadcast requirements along with the latest specifications for platforms including Netflix and iTunes and major studios for international distributors.
The department is one of our largest operational teams and has succeeded in attaining industry-recognised standards based on the quality and volume of deliveries.
About the role
This is an exciting opportunity to join our multidisciplinary team based in West London. As a Digital Technician, you will be performing operational duties working with industry-standard kit processing jobs via our internal business system.
Duties will include mastering, encoding, transcoding, manipulating files conforming to client specifications along with simple confirming and asset re-versioning. A good understanding of 4K (UHD), HDR, and IMF experience would be beneficial.
Key responsibilities
Person specifications
The ideal candidate will have:
Previous experience in an operational role
Understanding of video compression and the various codecs used by broadcasters and VOD platforms.
Passionate about customer experience and customer service excellence.
Hands-on experience with digital media workflows is required.
Good communication skills and have the ability to prioritize your workload, and the capability to collaborate with and assist other team members.
Problem solver with a creative and innovative approach with the ability to think outside the box.
Good attention to detail and the ability to plan complex projects with urgency.
A positive attitude when experiencing obstacles and enthusiasm to get things done.
Ability to work flexible shifts (AM, PM, Weekends).
Dedicated Night shift operators required so if candidates prefer night shift that is advantageous.
Benefits
25 days of annual leave within a full year + bank holidays
Group Life Insurance
Employee Assistance Programme – YuMatter
Health Cash Plan
Shopping Discounts and Cash Back offers on a wide range of retailers.
Aviva Group Pension