Jennings Wynn

Customer Success Manager II at Visual Lease

Jennings Wynn has a diverse professional background with experience in customer success management, consulting, and hospitality. They have held roles at various companies, starting with their current position as a Customer Success Manager at Visual Lease. Prior to this, they worked as an Independent Consultant at Etheria Cafe.

In 2022, Jennings worked at ZipRecruiter as a Senior Enterprise Customer Success Manager, where they partnered with sales to ensure client adoption and implemented proactive strategies for top accounts. They also monitored campaign success and identified upsell opportunities.

Before ZipRecruiter, Jennings held positions at Jobvite and SmartRecruiters as a Customer Success Manager and Enterprise Customer Success Manager, respectively. At both companies, they focused on driving customer satisfaction and retention.

Prior to their roles in the SaaS industry, Jennings worked as a Customer Success Director and Senior Customer Success Manager at Yello.co. They managed strategic accounts, maintained relationships with global directors, and played a key role in the company's growth, achieving significant revenue milestones.

Earlier in their career, Jennings gained experience at CareerBuilder, where they held multiple roles, including Customer Success Manager, Sales Support Administrator, Hiring Solutions Specialist, and Inside Sales Representative. They also had a role as a Lead Care Advisor at Analyte Health.

In the hospitality industry, Jennings worked as a Lead Bartender at Marriott International, Inc and as a Food and Beverage Manager at Cambria Suites. In these roles, they demonstrated excellent customer service skills and managed various aspects of food and beverage operations.

Overall, Jennings Wynn has a strong background in customer success management, consulting, and hospitality, with a proven track record of achieving positive results and building strong relationships with clients.

Jennings Wynn has a diverse education history. In 1999, they obtained a Diploma in General HS Studies from Northwest Rankin High School in Brandon, MS. From 2002 to 2006, they attended Roosevelt University and earned a Bachelor of Fine Arts (BFA) degree in Musical Theatre. In 2020, Jennings obtained a Certificate in Diversity, Equity, and Inclusion from eCornell. Additionally, they have certifications in Question Persuade Refer: Gatekeeper Certification from the QPR Institute. Jennings also holds several additional certifications in various fields such as BrainShark, Broadbean, GainSight, Join.me, Salesforce, Sertifi, and Zoom. The obtained months and years for these additional certifications are not provided.

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Timeline

  • Customer Success Manager II

    June, 2023 - present

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