Shannon Scarborough has extensive experience in customer service and project management, with a career spanning over a decade in the healthcare technology sector. At Visualutions, Inc. since January 2015, Shannon has excelled in the customer service role. Previous positions include Project Manager at Zthernet, LLC, and Centricity Support Specialist/Department Manager at OrthoEconomics and SBS Medical Solutions, where Shannon provided software and EDI support for Centricity Practice Management databases, managed technician schedules, and developed departmental policies and training manuals. Earlier experience includes roles in customer relations, inside sales, and software support at Final Support, INC., demonstrating a strong foundation in client communication and technical support. Shannon earned an Associate of Arts degree in Psychology from the University of Phoenix.
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