Stuart Jones

Stuart Jones is an experienced professional in customer care and customer experience, currently serving as the Head of Customer Care at The Vita Group since October 2025. Prior to this role, Stuart held senior positions at leading organizations, including Head of Customer Experience (Global) at Croda and Head of Customer Service at TRADEBE. Further experience includes leadership in customer experience at Amey and CarillionAmey, as well as Communications and Customer Service Director at CarillionAmey. Stuart's career began with roles in HR services and management, contributing expertise in outsourcing and offshoring HR services. Educational qualifications include a Master of Science in Human Resource Management from The University of Salford and a Bachelor of Science (Honors) in Product Design from the University of Lancashire.